Hard Rock Hotel Cancun All Inclusive

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Hard Rock Hotel Cancun All Inclusive, Pool

Hard Rock Hotel Cancun All Inclusive, Room

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Hard Rock Hotel Cancun All Inclusive, Restaurant

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Hard Rock Hotel Cancun All Inclusive, Beach

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Hard Rock Hotel Cancun All Inclusive, Conferences

About the hotel

The property is located in Cancun's popular hotel zone. The resort sits on the beach looking out at the beautiful Caribbean Sea. The hotel is modern with beautiful pools, swim up bars and multiple lounges and restaurants. The resorts fine chefs create unique dining experiences for the entire family in our specialty restaurants, featuring a mix of International, Mexican, Asiatic, Italian, and a Steakhouse cuisines. Guests can spend the night dancing to one of our live DJ's. Not only the lavish spacious rooms and suite amenities include a double hydro spa tub, but you can enjoy the stunning ocean views from your private balcony. Customers can choose from one of the wonderful opportunities from the area: visiting the Pre-Colombian Tulum City, take a jungle tour, a thrilling ride on the AquaTwister, snorkelling, or just enjoy the wonderful sun set while sailing. Here, you have all the possibilities to feel the real bliss.

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Popularity

8.9

Very good

General

20841

Tripadvisor 9/10

19344

Booking 7.6/10

621

Expedia 7.6/10

876

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Wi-fi

Car park

* Some services may carry an extra charge.

Information about the area

Cancun, México

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 6.34 km
ultramar puerto juárez ferry port terminal, mx - 11.11 km
playa tortugas ferry pier, mx - 5.57 km
puerto juarez, terminal maritima puerto juarez, mx - 11.56 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 11.41 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 17.57 km
(TQO) Tulum, Tulum, MX - 138.17 km

About accommodation

General

Air conditioning
Family rooms
Elevator
Designated smoking area
Convenience store on site
Safe
Pet friendly
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Facial treatments
Haircut
Hair coloring
Body wrap
Spa facilities
Spa
Spa lounge/Relaxation area
Locker rooms
Couples' massage
Game room
Ping-pong
Spa/Wellness packages
Fitness center
Beachfront
Beach
Hot tub/Jacuzzi
Hairstyling
Waxing services
Full-body massage
Tennis equipment
Beauty services
Tennis court
Pool table
Karaoke
Golf course (within 2 miles)
Kids' club
Live music/Performance
Live sports events (broadcast)
Private beach area
Pedicure
Evening entertainment
Entertainment staff
Neck massage
Body treatments
Manicure
Makeup services
Massage
Yoga classes
Hair treatments
Fitness

Services

Valet parking
Room service
ATM on site
Ironing service
Airport shuttle (additional charge)
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Babysitting/Child services
Baggage storage
Suit press
Pet bowls
Express check-in/out
Hair/Beauty salon
Concierge
Lockers
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

Staff follow all safety protocols as directed by local authorities
First aid kits available
Access to healthcare professionals

Physical distancing

Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Kids' meals
Wine/Champagne
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Garden
Outdoor furniture
Sun deck
Outdoor pool (year-round)

Parking

Private Parking
Free parking
Parking
Accessible parking
Parking on site

Accessibility

Raised toilet
Wheelchair accessible
Toilet with grab rails

Pool and Spa

Beach chairs/Loungers
Pool bar
Pool with view
Beach umbrellas
Swimming pool
Fenced pool
Infinity pool
Kids' pool
Shallow end

Transportation

Airport pickup
Airport drop-off

Front Desk Services

Invoice provided

Entertainment & Family Services

Outdoor play equipment for kids
Indoor play area

Languages

English
Español

About the rooms

The accommodation has 487 rooms:

Bedroom

Wardrobe or closet

General

Air conditioning
Trash cans
Safe
Iron
Smoke Alarm
Key card access
Interconnecting room(s) available
Laptop safe

Accessibility

Accessible by elevator

Services

Wake-up service/Alarm clock

Bathroom

Body soap
Conditioner
Toilet paper
Hairdryer
Shampoo
Towels
Bathtub
Private bathroom

Media & Technology

Satellite channels
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Free gym access

Internet

Wireless internet

Kitchen

Dryer

Outdoors

Balcony

View

Sea view
Lake view

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Pool 3

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Zen

Guests only
No reservation required

Ciao

Guests only
No reservation required

Frida

Guests only
No reservation required

Pizzeto

Guests only
No reservation required

Toro

Guests only
No reservation required

Isla Sur

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people traveling with children. Infants from 0-3 years old are free All children from 4 to 17 years old extra charges apply When traveling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation. Zen restaurant will be temporarily closed for renovation until November 30th, 2024Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.